Optic-Kleer Franchise: The Leading Windscreen Repair Brand

Windscreen damage is a fact of life for drivers. With around 38 million vehicles on the roads and roughly one in five getting a chip in any given year, the demand for fast, affordable windscreen repair is enormous and ongoing. The Optic-Kleer Franchise has built a 30-year reputation as the go-to brand for convenient mobile repairs, giving franchisees access to a steady stream of customers in some of the busiest car parks in the country.

Founded in 1991, Optic-Kleer is now one of the most successful windscreen repair companies in the world, with operations across the UK, the United States and Europe. Managing Director David Overton started as a franchisee himself, so the head office team has a deep understanding of what franchisees need to thrive. The brand was named the number one windscreen repair franchise in the country and one of the top two automotive repair opportunities overall.

Exclusive National Retail Partnerships

The brand has secured exclusive national agreements with major retailers including Sainsbury's, Morrisons and B&Q, meaning franchisees set up their mobile repair stations directly in front of high-footfall customers who can have a chip fixed while they shop. The partnership with Sainsbury's alone covers more than 450 stores nationwide. A major partnership with Auto Windscreens also opens up further work referrals across the network. With more than 5,000 five-star Google reviews to its name, the brand is a trusted choice for both motorists and major insurance companies.

An Optic-Kleer franchisee carrying out a quick windscreen repair in a supermarket car park

How the Optic-Kleer Franchise Works

As a franchisee, your role is to set up your branded canopy in a pre-booked supermarket or DIY car park, attract walk-up customers and carry out repairs on the spot. Each repair takes around 20 minutes, meaning customers can leave their car with you, do their shopping and return to a fully fixed windscreen.

A Huge and Resilient Market

Investment and Costs

Earnings are uncapped and directly linked to the work you put in. Typical franchisees average around five repairs per day, working 21 days per month, generating gross monthly turnover in the region of £5,000 to £10,000. As an owner-operator with very low overheads and almost no stock to hold, a high percentage of that turnover converts into profit. Head office handles the bulk of admin and insurance claim follow-ups, freeing franchisees to focus on doing repairs.

Training and Ongoing Support

New franchisees attend training at the head office in Boston, Lincolnshire. The two-day in-field training programme was developed by long-standing franchisee John Speare, who has more than a decade of experience and thousands of repairs under his belt. Half-board accommodation is included during training.

• ✓ Two-day in-field training plus head office training
• ✓ Training developed by long-standing franchisee with 10+ years experience
• ✓ Half-board accommodation included during training
• ✓ Lifetime ongoing mentoring and central office support
• ✓ Marketing and IT support from dedicated head office team
• ✓ Booking management for car park slots through national retail partners
• ✓ Centralised invoicing and insurance claim handling
• ✓ Collaborative culture with experienced franchisees sharing growth ideas

What Franchisees Say

Long-standing franchisees often stay with the brand for a decade or more, which speaks volumes about the lifestyle and earning potential the model can deliver. Many comment on how little stock they need to hold and how supportive the central team is when queries come up.

Who Is the Franchise For?

This opportunity suits self-motivated, friendly people with strong communication skills and a willingness to commit to the brand full-time. No prior windscreen repair experience is required, and franchisees come from a wide variety of backgrounds including former office workers, sales professionals and entrepreneurs. The key qualities are good business sense, the ability to talk to people and the drive to make a success of running your own business.

Key Benefits at a Glance

• ✓ UK's #1 windscreen repair franchise - 30+ years of trading
• ✓ Exclusive access to Sainsbury's (450+ stores), Morrisons and B&Q car parks
• ✓ No cold calling - customers come to you in high-footfall locations
• ✓ Most repairs insurance-covered at no cost to the customer
• ✓ Equipment costs less than 1% of turnover
• ✓ 5,000+ five-star Google reviews
• ✓ BFA member with government Start-Up Loan available
• ✓ MD David Overton started as a franchisee himself

If you are looking for a low-cost, high-margin, customer-comes-to-you franchise in a sector with proven demand, the Optic-Kleer Franchise is well worth a closer look.

Interested in exploring more opportunities in this sector? Take a look at other Automotive franchise opportunities available on Franchise Hunt.

A Day in the Pitch

A typical day starts with arriving at your pre-booked supermarket or DIY pitch, raising the branded canopy and laying out your resin kit. Within minutes, shoppers wheeling trolleys past start spotting the signage and pointing at their own windscreens. Most jobs take around 20 minutes, and because the customer is doing their weekly shop in the meantime, you are rarely waiting around. Between repairs you log the job on the iPad and reset for the next car.

Technology and Operations Upgrade

Optic-Kleer recently rolled out a new franchisee software platform built directly from operator feedback. It integrates with 90+ UK motor insurers, automates job admin and shortens the time it takes franchisees to get paid. After the rollout, the network reported revenue up around 39.5%, average job value up 24.5% and franchisee payment times reduced by roughly 78%. The work earned Optic-Kleer a nomination for the British Franchise Association's Research and Development award, an unusual accolade for a mobile-services franchise of this size.

Territory and Pitch Allocation

Each franchisee gets a professionally mapped, exclusive territory rather than a free-for-all patch. Head office handles the contractual relationships with national retail partners centrally, so you are not the one negotiating with a Sainsbury's regional manager for a pitch slot. As pitches inside your territory become available, they are allocated to you through the central booking calendar. The launch package also includes help with company formation, VAT registration and an introduction to an accountant.

The UK Vehicle Market Backdrop

The reason this model keeps working through booms and recessions is the sheer size of the addressable market. According to around 41 million licensed vehicles on UK roads (DfT VEH01), even a small share of the annual chipped-windscreen population is a substantial pipeline. Insurers usually cover chip repair with no excess because it is far cheaper than a full replacement, which is why driver price objections are rare.

Recognition and Independent Verification

Optic-Kleer holds 5 Star Franchisee Satisfaction Status from the independently administered WorkBuzz survey programme run with the British Franchise Association, awarded in 2021. The brand also sits on the windscreen repair advisory panel for British Standards, a useful indicator that head office understands the technical specification of the work, not just the commercial wrapper.